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A Trend Is Born

Every year, just before the summer season gets underway, I start getting asked the same question. Usually it sounds something like: What’s trending? What are restaurants doing? What should operators be paying attention to?

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We Choose To Say Yes

Every big shift started the same way — someone looked at what was and decided it could be faster, easier, possible. Try saying yes before you’ve solved the problem, and trust that the how will follow.

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The Way You Make ‘Em Feel

Recently my family took our first trip to Florida. We headed to the Keys — chasing sun, salt air, and the kind of slow that’s hard to find in Maine in the spring. What I didn’t expect was to spend the trip living out everything I’ve been writing about.

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Winter Hospitality Readiness Checklist

Winter doesn’t just challenge your operation; it shapes how guests perceive your business. When conditions feel unpredictable, the restaurants that feel reliable win.

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Episode 74: Do the Free Stuff First

Welcome to Episode 74 of the Dennis Knows Food podcast! In this special three-part installment, we’re excited to present Luke LaBree’s keynote address, “Do the Free Stuff First.”

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Guide to Restaurant Social Media Marketing in 2021

A good restaurant social media marketing strategy can help bring customers to your venue. This is because social media is an important tool people use to make purchasing decisions. This is especially true when it comes to choosing where to eat⁠…

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Restaurant Menu Strategies for 2021

As we move forward in the “new normal” menu strategies new and old will converge into the right mix of price points, value, menu items, and differentiation that will appeal to consumers.

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Grow Your Foodservice Business with Content Marketing

Content is as important to your digital presence and marketing efforts as the food you serve is to your dining room. It shows who you are, what you do and what you’re capable of – but most importantly – it can impact a visitor’s decision to return.

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Market Opportunity: Millennials and Their Kids

According to the NPD Group, Millennials with children increased their restaurant visits by 5% percent in 2018 over the prior year, at a time when the total restaurant industry experienced flat traffic growth…

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Modern Menu Strategy, in One Word: Focus

To maximize profitability in a highly competitive marketplace patronized by highly diverse customers, operators should regularly evaluate their menus, item by item, to ensure every offering is still worthy of its place on the menu…

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Holiday Staffing Tips for Restaurant Operators

For many restaurants, the next few weeks will likely be one of the busiest times of the year. Between Thanksgiving, Christmas and New Year’s Eve operators can rake in the revenue. But with more business, and more people coming through the door, the biggest challenge is always staffing…

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5 Ways to Enhance Your Customer’s Takeout Dining Experience

A growing number of today’s restaurant patrons would rather order delivery or takeout than dine in. In fact, the booming market for food that leaves an operator’s walls will surpass $300 billion in sales by 2023. Nevertheless, on-demand foodservice has its challenges…

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Restaurant Marketing Ideas for the 12 Days of Christmas

Christmas marketing isn’t limited to just the immediate holiday but includes your winter menu changes, catering services, increased promotions of cookies, cakes, pies, pastries and side dishes for holiday meals, holiday party bookings and gift card sales. You have a great opportunity to attract new customers, show your chef’s skills in preparing holiday favorites and exotic foods from other countries and cultures, and host special tasting events that attract convivial crowds.

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5 Free Ways to Get Customers Talking about Your Foodservice Brand

Most fast-casual operators believe that competency creates conversation. That being “good” equals word of mouth. But it often does not, because almost every competitor is at least good. If you want customers to tell others about your restaurants — and you do — you must be different in addition to being excellent.